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Process centre of excellence

There are six key aspects to creating a centre of excellence according to Paul Barrett from Nimbus at Inspiring Performance 11. These would provide useful streams of work for any business setting up a new business model. They are:-
IT infrastructure
The control environment
Content governance
Skills management
Community
Programme support

The CoE becomes the heart of the new business pumping the process nutrition through the system. The MRSGREN approach provides a useful tool to analyse the current state of play and create a plan to develop the CoE.

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