Business Transformation
Operations management: increasing interconnectedness
“The nature of operations management is changing. Customer demands for better service, the growing dominance of technology (especially information and communications technology), the view of the individual enterprise as just one component of the total value system, the increasing interconnectedness and globalization of business and economies and the widening range of stakeholders to be satisfied [...]
Old processes
This is interesting. In our experience we come across a number of processes that have not been designed, are not managed and are not owned. So what? Well it means that they have been designed, built, changed and managed by forces which are probably not part of the business strategy. This typically seems to happen [...]
Trouble: it’s just not cricket
For many businesses there is only one source of trouble and that is the trouble associated with the cause of the current problem. We see trouble in three ways.
One the trouble that caused the problem
Two the trouble that in context is worth addressing
Three [...]
BIONIS in Bath
Phil Richardson has also just presented his latest research at Bionis 2007 in Bath, UK. A copy of his presentation is available for you to download. Ask for a copy of the presentation.
