In our experience when you, as a business needs consulting help, you do not need all the help that you are given (and pay for!). We have created Shadowboard as away to minimise your investment and to maximise the capabilities that you get. Essentially our Shadowboard analysis looks at the changes that you face and [...]
“The nature of operations management is changing. Customer demands for better service, the growing dominance of technology (especially information and communications technology), the view of the individual enterprise as just one component of the total value system, the increasing interconnectedness and globalization of business and economies and the widening range of stakeholders to be satisfied [...]
This is interesting. In our experience we come across a number of processes that have not been designed, are not managed and are not owned. So what? Well it means that they have been designed, built, changed and managed by forces which are probably not part of the business strategy. This typically seems to happen [...]
For many businesses there is only one source of trouble and that is the trouble associated with the cause of the current problem. We see trouble in three ways. One the trouble that caused the problem Two the trouble that in context is worth addressing Three the trouble it takes to fix the problem Overall [...]
Phil Richardson has also just presented his latest research at Bionis 2007 in Bath, UK. A copy of his presentation is available for you to download. Ask for a copy of the presentation.