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Change Management

This category contains 16 posts

Feedback from HR directors highlights the importance of biomimetics as a technique in leadership and change management

HR Directors that attended the recent HR Forum in London to hear Phil Rchardson give his talk on leadership and change management and the use of biomimetics as a business tool provided some exciting feedback. If you are interested in finding out more visit Thoughtcrew or call Phil on +44 208 133 4728.
“Very passionate about [...]

Consultancies that are only good at delivery will fail

In today’s economic climate being great at delivery is no longer enough. Having a team of seasoned professionals who measure their success by the success of the projects they have worked on is not a sustainable model for the future. Many consultancy and business services firms have build a business based on many one-off projects. [...]

Symbiosis as a tool to understand business partnerships

At the HR Forum in London today Phil Richardson presented biomimetics and how that can be used in helping understand busines relationships and growth driven change management. A summary can be found in Personnal Today

Naked Strategy wins award at The University of Bath

Phil Richardson’s poster Naked Strategy: using biomimetics to drive busines change won the poster award at the recent research collaboration conference sponsored by the University of Bath. Phil was presented with his award after being voted best poster by the other researchers at the conference.
http://www.bath.ac.uk/research/researchers/community/rsconfhome.html

Creative solutions to the problems you didn’t know you had

Before setting off down the wrong path it’s worth spending some time thinking about the problem. Typically problems present as a series of clues. These symptoms present as something that is or is not happening.
Very expensive mistakes have been made by designing and implementing solutions for symptoms. Little, if any time has been spent [...]

Growing a premium brand

Exclusively Kitchens
Exclusively Kitchens is a high end bespoke kitchen designer and installation company. Focused on providing the best possible quality and value Exclusively Kitchens operated from its base in Bath across the South West. Having been in business for 12 years the directors of the business felt it was time to take a strategic [...]

Creating a customer centric property division

Northern Rail
Northern rail is a successful train operating company with 472 stations and 11 million passenger journeys per year. A key component in running the railway is the development and maintenance of stations. At Northern the quality of stations has an impact on the customer service score carried out by the DfT and failure [...]

Creation of an integrated remote working process for Environmental Service

Newcastle City Council
Newcastle City Council wanted to implement remote working for both its people and its assets. However there are 26 wards (districts) within the Council and each has its own way of working so the implementation of a common way of working was proving a challenge. Thoughtcrew working with the solution provider APD [...]

Ensuring process compliance

Iron Mountain
Iron Mountain Incorporated helps organizations around the world reduce the costs and risks associated with information protection and storage. As part of its rigorous approach to data management the company already embraces the need for clarity around internal processes and documentation. Thoughtcrew were asked to review and update the current processes on behalf [...]

Creating a customer centric supply chain

Inbev
Inbev’s supply chain managed products such as Stella and Boddingtons from the brewery to the installation of the latest tap installed in a pub, club, restaurant or hotel. The processes span a number of departments including, trade sales, customer service, brands dispense, finance, third part delivery, third party installation and merchandising.
Thoughtcrew were asked if [...]