Change Management
Creation of an integrated remote working process for Environmental Service
Newcastle City Council Newcastle City Council wanted to implement remote working for both its people and its assets. However there are 26 wards (districts) within the Council and each has its own way of working so the implementation of a common way of working was proving a challenge. Thoughtcrew working with the solution provider APD [...]
Ensuring process compliance
Iron Mountain Iron Mountain Incorporated helps organizations around the world reduce the costs and risks associated with information protection and storage. As part of its rigorous approach to data management the company already embraces the need for clarity around internal processes and documentation. Thoughtcrew were asked to review and update the current processes on behalf [...]
Creating a customer centric supply chain
Inbev Inbev’s supply chain managed products such as Stella and Boddingtons from the brewery to the installation of the latest tap installed in a pub, club, restaurant or hotel. The processes span a number of departments including, trade sales, customer service, brands dispense, finance, third part delivery, third party installation and merchandising. Thoughtcrew were asked [...]
Enhancing the corporate sales team
First UK Bus The challenge at First was to take the next step in developing the corporate sales team for the UK Bus division. This project entailed the creation of an agreed sales strategy, the development of sales management and selling skills and the creation of business solutions as opposed to product sales. The real [...]
Credit cruch change – what’s in it for me?
Making the connection between the idea and the delivery needs more than just a proven consulting method. By understanding the “what’s in it for me question” change can be better managed and success achieved more readily. If you can answer this question for your key stakeholders then you are halfway home. Next time you write [...]
Avoiding the crunch in mergers and acquisitions
Phil Richardson of Thoughtcrew talks to Danny Davies from DD Consulting about the mergers and acquisition marketplace. Danny runs DDConsulting and is a trustee for the Chartered Institute of Management. Here are the questions and answers from that session. If you want to ask a question then please use the comments section or you can [...]
Business creation with biomimetics
“Business Biomimetics is the broadening out of the Biomimetics concept to include solving the problems associated with business strategy. We have developed a number of models and processes that allow business leaders to examine a business problem and identify aspects of biological systems that can help them think differently about their problem. It also helps [...]
Aligning your strategies
One of the biggest challenges facing any leadership team is getting alignment between the functional strategies. Strategy maps provide a way in which this alignment can be made. They also can provide a useful link to creating a balanced scorecard. The strategy maps work on four levels. 1 Finance:what are the overall financial objectives? 2 [...]
Business projects – did we solve the problem?
Projects There seems to be a difference between what people think project management is and how they go about managing projects. Our view is pretty simple. We see the project as a finite piece of work that delivers a result – often solving a business problem. It rarely is IT alone and often IT takes [...]
