Processes
Growing a premium brand
Exclusively Kitchens
Exclusively Kitchens is a high end bespoke kitchen designer and installation company. Focused on providing the best possible quality and value Exclusively Kitchens operated from its base in Bath across the South West. Having been in business for 12 years the directors of the business felt it was time to take a strategic [...]
Why insight is essential and software can’t provide it
Essential: vitally important, fundamental
Insight: penetrating and often sudden understanding, as of a complex situation or problem
I once asked the inventor of a clever search engine to build a business analysis engine - a software machine into which we might pour gigabytes of business data and then ask a series of broad questions. It would [...]
Product innovation
How interested would you be in a ‘database’ that contained information on biological systems?
If you needed to carry out any product innovation you could provide your specification and the ‘database’ could generate a number of possibilities for further research.
Let me know!
The value of business operations
One significant weakness in many business strategies, is that they do not appreciate the value that business operations can bring to achieveing both competitive advantage and success. Once the domain of manufacturing, business operations is now the mainstream way in which any business works. perhaps the better way to think about business operations is to [...]
Operations management: increasing interconnectedness
“The nature of operations management is changing. Customer demands for better service, the growing dominance of technology (especially information and communications technology), the view of the individual enterprise as just one component of the total value system, the increasing interconnectedness and globalization of business and economies and the widening range of stakeholders to be satisfied [...]
Old processes
This is interesting. In our experience we come across a number of processes that have not been designed, are not managed and are not owned. So what? Well it means that they have been designed, built, changed and managed by forces which are probably not part of the business strategy. This typically seems to happen [...]
