// archives

change management

This tag is associated with 1 posts

Feedback from HR directors highlights the importance of biomimetics as a technique in leadership and change management

HR Directors that attended the recent HR Forum in London to hear Phil Rchardson give his talk on leadership and change management and the use of biomimetics as a business tool provided some exciting feedback. If you are interested in finding out more visit Thoughtcrew or call Phil on +44 208 133 4728.
“Very passionate about [...]

Consultancies that are only good at delivery will fail

In today’s economic climate being great at delivery is no longer enough. Having a team of seasoned professionals who measure their success by the success of the projects they have worked on is not a sustainable model for the future. Many consultancy and business services firms have build a business based on many one-off projects. [...]

Naked Strategy wins award at The University of Bath

Phil Richardson’s poster Naked Strategy: using biomimetics to drive busines change won the poster award at the recent research collaboration conference sponsored by the University of Bath. Phil was presented with his award after being voted best poster by the other researchers at the conference.
http://www.bath.ac.uk/research/researchers/community/rsconfhome.html

Growing a premium brand

Exclusively Kitchens
Exclusively Kitchens is a high end bespoke kitchen designer and installation company. Focused on providing the best possible quality and value Exclusively Kitchens operated from its base in Bath across the South West. Having been in business for 12 years the directors of the business felt it was time to take a strategic [...]

Creating a customer centric property division

Northern Rail
Northern rail is a successful train operating company with 472 stations and 11 million passenger journeys per year. A key component in running the railway is the development and maintenance of stations. At Northern the quality of stations has an impact on the customer service score carried out by the DfT and failure [...]

Ensuring process compliance

Iron Mountain
Iron Mountain Incorporated helps organizations around the world reduce the costs and risks associated with information protection and storage. As part of its rigorous approach to data management the company already embraces the need for clarity around internal processes and documentation. Thoughtcrew were asked to review and update the current processes on behalf [...]

Creating a customer centric supply chain

Inbev
Inbev’s supply chain managed products such as Stella and Boddingtons from the brewery to the installation of the latest tap installed in a pub, club, restaurant or hotel. The processes span a number of departments including, trade sales, customer service, brands dispense, finance, third part delivery, third party installation and merchandising.
Thoughtcrew were asked if [...]

Enhancing the corporate sales team

First UK Bus
The challenge at First was to take the next step in developing the corporate sales team for the UK Bus division. This project entailed the creation of an agreed sales strategy, the development of sales management and selling skills and the creation of business solutions as opposed to product sales.
The real challenge [...]

Credit cruch change - what’s in it for me?

Making the connection between the idea and the delivery needs more than just a proven consulting method. By understanding the “what’s in it for me question” change can be better managed and success achieved more readily.
If you can answer this question for your key stakeholders then you are halfway home. Next time you write [...]

Business creation with biomimetics

“Business Biomimetics is the broadening out of the Biomimetics concept to include solving the problems associated with business strategy. We have developed a number of models and processes that allow business leaders to examine a business problem and identify aspects of biological systems that can help them think differently about their problem. It also helps [...]